Privacy Policy
Effective date: 28 July 2025
Edwards & Co is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and store personal data when you use our website or contact us directly.
1. Who We Are
Edwards & Co is the trading name of Michael Edwards, operating as a sole trader in the United Kingdom.
Email: enquiries@edwardsco.uk
Phone: 0330 043 1816
2. What Information We Collect
We may collect the following personal data when you interact with us via our website:
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Full name
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Email address
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Phone number
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Property address (if provided in a message)
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Any other information you choose to submit via our forms or email
We may also collect limited technical data such as:
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IP address
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Browser type and version
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Site usage statistics (e.g. via Google Analytics)
3. How We Use Your Information
We use your personal data to:
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Respond to your enquiries
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Provide property services as requested
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Communicate with you about your enquiry or project
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Improve our website and customer experience
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Comply with legal obligations
4. Lawful Basis for Processing
Under the UK GDPR, we rely on the following lawful bases:
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Consent — when you submit a form or email us
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Legitimate interest — in responding to enquiries or managing our business
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Legal obligation — where required by law (e.g. recordkeeping)
5. How We Store and Protect Your Data
We store your data securely and only for as long as necessary to fulfil the purpose for which it was collected. Basic enquiry data may be kept for up to 6 years for recordkeeping purposes.
Your data is protected with appropriate technical and organisational measures.
6. Sharing Your Information
We do not sell or share your personal data with third parties, except:
With service providers we use to deliver our services
When required by law or regulation
7. Your Rights
Under data protection law, you have rights including:
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The right to access the personal data we hold about you
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The right to correct inaccurate data
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The right to request deletion of your data
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The right to object to or restrict processing
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The right to lodge a complaint with the ICO (Information Commissioner’s Office)
To exercise your rights, contact us at enquiries@edwardsco.uk
8. Cookies
Our website uses cookies to improve functionality and analyse traffic. For more information, please see our [Cookie Policy].
9. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Effective date” above.
10. Contact Us
If you have any questions about this policy or how your data is handled, please contact: